Compare Vivantio Pro and TeamSupport - Jun 2022
Compare Pricing
Shlomi Lavi / Jun 30, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Vivantio Pro or TeamSupport?
Vivantio Pro is more expensive to implement (TCO) than TeamSupport, and TeamSupport is rated higher (87/100) than Vivantio Pro (75/100). TeamSupport offers users more features (15) than Vivantio Pro (0). There is a clear winner in this case and it is TeamSupport!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vivantio Vs. TeamSupport
Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain. It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who is more expensive? Vivantio Pro or TeamSupport?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vivantio Pro and TeamSupport.
Vivantio Pro price starts at $42 per user/month , On a scale between 1 to 10 Vivantio Pro is rated 4, which is lower than the average cost of Help Desk software. TeamSupport price starts at $49 per agent/month , When comparing TeamSupport to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Vivantio Pro is more expensive than TeamSupport.
Which software includes more/better features?
We've compared Vivantio Pro Vs. TeamSupport based on some of the most important and required Help Desk features.
Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.
TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
Vivantio Pro's typical customers include: Small, medium and large size businesses, This program is aimed at the companies that know their product, but are still eager to please those their clients.
TeamSupport
starts at $49 per agent/month
TeamSupport is a cloud-based customer service and help-desk solution which is designed for business to business. Some of its primary features include omnichannel support, task management, and SLA management.
PriceDemoCompare specifications
Vivantio Pro Specifications
| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Vivantio Pro review |
| Company: | Vivantio |
| Pricing: | starts at $42 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Vivantio Pro review, Vivantio Pro pricing, Vivantio Pro alternatives |
TeamSupport Specifications
| ITQlick Score: | 87/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> TeamSupport review |
| Company: | TeamSupport |
| Pricing: | starts at $49 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | TeamSupport review, TeamSupport pricing, TeamSupport alternatives |
Compare features
Vivantio Pro: 0 Features
TeamSupport: 15 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.