VMware Service Manager is an IT service management and workflow engine for businesses of all sizes. It standardizes the service and support requests and offers an integrated system for operations management. Th...
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VMware Service is more expensive to implement (TCO) than Autotask, and Autotask is rated higher (75/100) than VMware Service (50/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VMware: VMware, Inc. is a company providing virtualization software,founded in 1998 and based in Palo Alto, California, USA. The company was acquired by EMC Corporation in 2004, and operates as a separate software subsidiary. VMware's desktop software runs on Microsoft Windows, Linux, and Mac OS X, while VMware's enterprise software hypervis...
Autotask Corporation: Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project managemen...
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VMware Service and Autotask.
VMware Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 VMware Service Manager is rated 6, which is similar to the average cost of IT Management software. Autotask price starts at $50 per month , When comparing Autotask to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: VMware Service cost is around the same cost of Autotask.
We've compared VMware Service Vs. Autotask based on some of the most important and required IT Management features.
VMware Service: Data Import/Export, Basic Reports, Online Customer Support.
Autotask: Data Import/Export, Basic Reports, Online Customer Support.
The software can be deployed for efficient IT service management of any business size. and Autotask's target customer size include: Small, medium and large size businesses.
VMware Service Manager is an IT service management and workflow engine for businesses of all sizes. It standardizes the service and support requests and offers an integrated system for operations management. Th...
Compare Pricingstarts at $50 per month
Autotask is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. Autotask received a rating of 3.2 from ITQlick team. The software cost is considered...
Compare PricingITQlick Score: | 50/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> VMware Service review |
Company: | VMware |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | VMware Service review, VMware Service pricing, VMware Service alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> Autotask review |
Company: | Autotask Corporation |
Pricing: | starts at $50 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Autotask review, Autotask pricing, Autotask alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.