Calabrio One Suite - Top Competitors (Jul 2022)
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| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 5.6/10 - average cost |
| Category: | Call Center -> Calabrio One Suite review -> Calabrio One Suite competitors |
| Ranking: | Ranked 46 out of 240 Call Center systems |
| Company: | Calabrio, Inc |
| Pricing: | starts at $295 per license |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Calabrio One Suite review, Calabrio One Suite pricing guide |
Shlomi Lavi / updated: Jul 28, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Calabrio One Suite vs. Alternatives in 2023
The two main competitors of Calabrio One Suite include CallHippo and Zendesk. CallHippo software is a cloud-based VoIP virtual phone system modeled to handle the communication needs of small and startup businesses whereas Calabrio One Suite is a complete unified Call Center Workforce Optimization software solution. Both CallHippo and Calabrio One Suite are found on-premise and on the cloud.CallHippo is a product of CallHippo whereas Calabrio Company designed Calabrio. CallHippo software offers support through Online, and Business Hours while in Calabrio support is by 24/7 (Live Rep). CallHippo provides training on Documentation, and Live Online, but Calabrio offers Documentation, Webinars, Live Online, and In Person.
Zendesk software is a cloud-based help desk solution that offers customizable tools to better the customer relationship, but in comparison, Calabrio One Suite is a complete unified Call Center Workforce Optimization software solution.
Zendesk helps users to create a knowledge base, service portal, and online communities while Calabrio One Suite offers call recording, workforce management, quality management, and advanced analytics. Zendesk is by Zendesk whereas Calabrio One Suite is by Calabrio. Zendesk is cloud-based, but in contrast, calabrio is both cloud-based and installed on premise.
Calabrio One Suite alternatives - for small & large Business
Here are the top 4 alternatives to Calabrio One Suite that are worth checking out: Nextiva Hosted Call Center for SMBs, CenterWare Inbound for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.