RingCentral Office - Top Competitors (Apr 2022)
Compare Pricing
| ITQlick Score: | 72/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> RingCentral Office review -> RingCentral Office competitors |
| Ranking: | Ranked 100 out of 240 Call Center systems |
| Company: | RingCentral |
| Pricing: | starts at $20 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | RingCentral Office review, RingCentral Office pricing guide |
Shlomi Lavi / updated: Apr 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
RingCentral Office vs. Alternatives in 2023
RingCentral MVP faces competition in the VoIP and business communication niche from Nextiva, Intermedia Unite, Dialpad Talk, and Zoom. In key aspects, RingCentral MVP is compared to its alternatives below:- Functionality: RingCentral MVP is equipped with the basic functionalities required for a typical VoIP and business communication software. Among its top alternatives, Nextiva and Intermedia Unite do not have the Online Voice Transmission functionality. Intermedia Unite does not come with SIP Trunking and voicemail transcription features which RingCentral MVP has.
- Cost: RingCentral MVP pricing starts at $19.99 per user per month, billed annually. In comparison, Zoom Phone pricing starts at $8/month/user, Intermedia Unite has its lowest plan priced at $27.99 per user per month with add-ons, Dialpad Talk pricing starts at $15/user/month, and Nextiva pricing is pegged at $18.95 per user per month. Dialpad Talk, Nextiva, and RingCentral MVP have a free trial offer available.
- Popularity: RingCentral MVP is a popular brand— the parent company is publicly traded on the Stock Exchange, and the software serves over 400,000 customers. In comparison, Zoom Phone has sold over 2 million licenses globally, and Nextiva serves over 100,000 businesses. Dialpad Talk caters to over 70,000 businesses, while Intermedia Unite serves over 124,000 teams.
- Scalability: RingCentral MVP is scalable for businesses of all sizes, with higher plans able to accommodate teams of any size. Zoom Phone and other alternatives are equally scalable for businesses of all sizes.
- Cloud/On-premise: RingCentral MVP and its top competitors are all cloud-based VoIP and business communication solutions.
- Support: RingCentral MVP support channels include email, live chat, FAQ, phone, knowledge base, and help desk. Intermedia Unite and Nextiva do not have a chat support channel, while Dialpad Talk has support channels similar to those available on RingCentral MVP.
- Customer/Industries: RingCentral MVP targets businesses and teams in various industries like software and IT, and can also be deployed to collaborate with existing CRM solutions. Its alternatives also target similar customers/industries.
RingCentral Office alternatives - for small & large Business
Here are the top 4 alternatives to RingCentral Office that are worth checking out: Nextiva Hosted Call Center for SMBs, CenterWare Inbound for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.