starts at $99 per license
The VoiceGuide IVR offers users with comprehensive solutions and robust functionality for inbound and outbound self-service programs and assisted services deployment..
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VoiceGuide IVR is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than VoiceGuide IVR (76/100). 8x8 Contact Center offers users more features (14) than VoiceGuide IVR (5). There is a clear winner in this case and it is 8x8 Contact Center!
Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Katalina Technologies Pty Ltd.: Deploy Inbound & Outbound IVR Systems Quickly Visual Application Designer Easy to deploy Easy to manage.
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VoiceGuide IVR and 8x8 Contact Center.
VoiceGuide IVR price starts at $99 per license , On a scale between 1 to 10 VoiceGuide IVR is rated 4, which is lower than the average cost of IVR software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average IVR software cost.
Bottom line: VoiceGuide IVR is more expensive than 8x8 Contact Center.
We've compared VoiceGuide IVR Vs. 8x8 Contact Center based on some of the most important and required IVR features.
VoiceGuide IVR: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
The majority of the customers of VoiceGuide IVR comes from small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that enjoy the advantages coming from IT, data and web hosting and information-related services sector, mainly with contact center management. 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.
starts at $99 per license
The VoiceGuide IVR offers users with comprehensive solutions and robust functionality for inbound and outbound self-service programs and assisted services deployment..
Compare Pricingstarts at $15 per user/month
8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...
Compare PricingITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IVR -> VoiceGuide IVR review |
Company: | Katalina Technologies Pty Ltd. |
Pricing: | starts at $99 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | VoiceGuide IVR review, VoiceGuide IVR pricing, VoiceGuide IVR alternatives |
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 8x8 Contact Center review |
Company: | 8x8, INC |
Pricing: | starts at $15 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | 8x8 Contact Center review, 8x8 Contact Center pricing, 8x8 Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.