Compare VoiceGuide IVR and GoToMeeting - Mar 2022

Shlomi LaviShlomi Lavi / Mar 08, 2022

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Bottom Line: Which is Better - VoiceGuide IVR or GoToMeeting?

GoToMeeting is more expensive to implement (TCO) than VoiceGuide IVR, and GoToMeeting is rated higher (97/100) than VoiceGuide IVR (76/100). Both tools offer the same amount of features.

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Katalina Technologies Pty Ltd. Vs. Citrix Systems, Inc.

Katalina Technologies Pty Ltd.: Deploy Inbound & Outbound IVR Systems Quickly Visual Application Designer Easy to deploy Easy to manage.

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who is more expensive? VoiceGuide IVR or GoToMeeting?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VoiceGuide IVR and GoToMeeting.

VoiceGuide IVR price starts at $99 per license , On a scale between 1 to 10 VoiceGuide IVR is rated 4, which is lower than the average cost of IVR software. GoToMeeting price starts at $12 per organizer/month , When comparing GoToMeeting to its competitors, the software is rated 4 - lower than the average IVR software cost.

Bottom line: VoiceGuide IVR cost is around the same cost of GoToMeeting.

Which software includes more/better features?

We've compared VoiceGuide IVR Vs. GoToMeeting based on some of the most important and required IVR features.

VoiceGuide IVR: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

GoToMeeting: Chat, Mobile Access, Collaboration, Project Management, Scheduling.

Target customer size

The majority of the customers of VoiceGuide IVR comes from small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that enjoy the advantages coming from IT, data and web hosting and information-related services sector, mainly with contact center management. GoToMeeting is excellent companies of all dimensions.

VoiceGuide IVR

ITQlick rating
(5/5)

starts at $99 per license

The VoiceGuide IVR offers users with comprehensive solutions and robust functionality for inbound and outbound self-service programs and assisted services deployment..

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

GoToMeeting

ITQlick rating
(4.5/5)

starts at $12 per organizer/month

GoToMeeting is a video conferencing and collaboration software for all business types and sizes. With GoToMeeting, companies can conduct meeting online with up to 100 employees.

Categories: Conference Calling, Video Conferencing, Project Collaboration, Leave Management, Kitting / Bill of Materials.

Compare specifications

Compare features

VoiceGuide IVR: 5 Features

Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

GoToMeeting: 5 Features

Chat
Mobile Access
Collaboration
Project Management
Scheduling
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
VoiceGui...
ITQlick rating
5/5
Score
76/100
Pricing
4/10
License pricing
$99 per license
Functionality
12
Compare
GoToMeeting
ITQlick rating
4.5/5
Score
97/100
Pricing
4/10
License pricing
$12 per organizer/month
Functionality
14
Nuance I...
ITQlick rating
3.1/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
Metaphor...
ITQlick rating
4/5
Score
84/100
Pricing
2/10
License pricing
Pricing not available
Functionality
13
Voxco IV...
ITQlick rating
4/5
Score
76/100
Pricing
6/10
License pricing
Pricing not available
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.