starts at $99 per license
The VoiceGuide IVR offers users with comprehensive solutions and robust functionality for inbound and outbound self-service programs and assisted services deployment..
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Nuance IVR is more expensive to implement (TCO) than VoiceGuide IVR, and Nuance IVR is rated higher (92/100) than VoiceGuide IVR (76/100). VoiceGuide IVR offers users more features (5) than Nuance IVR (3).
Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Katalina Technologies Pty Ltd.: Deploy Inbound & Outbound IVR Systems Quickly Visual Application Designer Easy to deploy Easy to manage.
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VoiceGuide IVR and Nuance IVR.
VoiceGuide IVR price starts at $99 per license , On a scale between 1 to 10 VoiceGuide IVR is rated 4, which is lower than the average cost of IVR software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 VoiceGuide IVR is rated 4, which is lower than the average cost of IVR software.
Bottom line: Nuance IVR is more expensive than VoiceGuide IVR.
We've compared VoiceGuide IVR Vs. Nuance IVR based on some of the most important and required IVR features.
VoiceGuide IVR: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
The majority of the customers of VoiceGuide IVR comes from small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that enjoy the advantages coming from IT, data and web hosting and information-related services sector, mainly with contact center management. The software has mainly been designed for small and medium businesses with no restriction of industrial background.
starts at $99 per license
The VoiceGuide IVR offers users with comprehensive solutions and robust functionality for inbound and outbound self-service programs and assisted services deployment..
Compare Pricing
Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare PricingITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IVR -> VoiceGuide IVR review |
Company: | Katalina Technologies Pty Ltd. |
Pricing: | starts at $99 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | VoiceGuide IVR review, VoiceGuide IVR pricing, VoiceGuide IVR alternatives |
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.