Compare VoIP Phones and Dialpad - May 2022

Shlomi LaviShlomi Lavi / May 31, 2022

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Bottom Line: Which is Better - VoIP Phones or Dialpad?

VoIP Phones is more expensive to implement (TCO) than Dialpad, and VoIP Phones is rated higher (88/100) than Dialpad (84/100). Dialpad offers users more features (5) than VoIP Phones (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NetEffect Vs. Dialpad

NetEffect: NetEffect is passionate about technology and its proper use and application to help our clients achieve their business goals. We've been in the business of delighting our clients for ten years. Our engineers possess a high level technical expertise along with exceptional customer service skills. NetEffect is committed to providing our clients ...

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Who is more expensive? VoIP Phones or Dialpad?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VoIP Phones and Dialpad.

VoIP Phones price starts at $19.95 per month , On a scale between 1 to 10 VoIP Phone Systems is rated 4, which is lower than the average cost of VoIP software. Dialpad price starts at $15 per user/month , When comparing Dialpad to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: VoIP Phones is more expensive than Dialpad.

Which software includes more/better features?

We've compared VoIP Phones Vs. Dialpad based on some of the most important and required VoIP features.

VoIP Phones: Data Import/Export, Basic Reports, Online Customer Support.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

Target customer size

VoIP Phones's typical customers include: Start up, Small business, Medium business, Large business, and Dialpad's target customer size include: Small, medium and large size businesses.



VoIP Phones

ITQlick rating
(4.7/5)

starts at $19.95 per month

VoIP Phone Systems is an internet-based VolP software for businesses to develop technological strategies, excellent business practices, efficiently manage services, and protect client data.

Categories: Cloud control, Private cloud, .

Dialpad

ITQlick rating
(4.3/5)

starts at $15 per user/month

Dialpad software is a modern cloud-based communication system that enables users to access voice, video, messaging, and meetings from a single central location accessible on any device that is internet-enabled.

Categories: Communications, Call Recording, IVR, VoIP, Call Center.

Compare specifications

Compare features

VoIP Phones: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Dialpad: 5 Features

Call Recording
IVR (Interactive Voice Response)
Contact Management
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
VoIP Pho...
ITQlick rating
4.7/5
Score
88/100
Pricing
5.4/10
License pricing
$19.95 per month
Functionality
6
Compare
Dialpad
ITQlick rating
4.3/5
Score
84/100
Pricing
3/10
License pricing
$15 per user/month
Functionality
15
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.