Shlomi Lavi /
Mar 14, 2022
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Bottom Line: Which is Better - Vonigo or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than Vonigo, and Mhelpdesk is rated higher (95/100) than Vonigo (91/100). Mhelpdesk offers users more features (15) than Vonigo (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vonigo Vs. Mhelpdesk
Vonigo: Vonigo is a business management and online booking platform that helps increase sales and streamline operations at service companies and organizations.
Vonigo offers a unified suite of configurable modules including: CRM, internal & client-facing scheduling, work order management, estimating, dispatching, routing, GPS, invoicing, payments, repor...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? Vonigo or Mhelpdesk?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vonigo and Mhelpdesk.
Vonigo price starts at $98 per user/month , On a scale between 1 to 10 Vonigo is rated 2, which is much lower than the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Mhelpdesk is more expensive than Vonigo.
Which software includes more/better features?
We've compared Vonigo Vs. Mhelpdesk based on some of the most important and required Field Service features.
Vonigo: Mobile Access, Billing & Invoicing, Employee Scheduling, Time Tracking, Scheduling, Contract Management, Inventory Management.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Vonigo supports businesses of all sizes including single-location businesses, franchises and multi-location enterprises. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.