Voxco IVR is a cloud based, interactive voice response/IVR software providing users with messaging and survey tools that are fast and cost-effective.
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Nuance IVR is more expensive to implement (TCO) than Voxco IVR, and Nuance IVR is rated higher (92/100) than Voxco IVR (76/100). Voxco IVR offers users more features (5) than Nuance IVR (3).
Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Voxco: You conduct surveys. We help you do exactly that. We provide the survey tools to make sure your surveys are delivered efficiently and data is collected accurately, and projects go off without a hitch. You wonder if we can handle your particular organization. Voxco counts hundreds of clients worldwide, from small market research agencies to large...
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Voxco IVR and Nuance IVR.
Voxco IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Voxco IVR is rated 6, which is similar to the average cost of IVR software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Voxco IVR is rated 6, which is similar to the average cost of IVR software.
Bottom line: Voxco IVR cost is around the same cost of Nuance IVR.
We've compared Voxco IVR Vs. Nuance IVR based on some of the most important and required IVR features.
Voxco IVR: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
The main Voxco IVR customers are entrepreneurs and experts engaging in the small (with about 10 – 100 employees) to medium-sized (with about 100 – 1,000 employees) businesses and even large enterprises that harness the services from IT, data hosting, processing and related information services, mainly with call center and its management. The software has mainly been designed for small and medium businesses with no restriction of industrial background.
Voxco IVR is a cloud based, interactive voice response/IVR software providing users with messaging and survey tools that are fast and cost-effective.
Compare Pricing
Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare PricingITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Voxco IVR review |
Company: | Voxco |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Voxco IVR review, Voxco IVR pricing, Voxco IVR alternatives |
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.