Compare Voxco IVR and VoiceGuide IVR - Mar 2022

Shlomi LaviShlomi Lavi / Mar 22, 2022

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Bottom Line: Which is Better - Voxco IVR or VoiceGuide IVR?

Voxco IVR is more expensive to implement (TCO) than VoiceGuide IVR, and VoiceGuide IVR is rated with the same score (76/100) as Voxco IVR (76/100). Both tools offer the same amount of features.

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Voxco Vs. Katalina Technologies Pty Ltd.

Voxco: You conduct surveys. We help you do exactly that. We provide the survey tools to make sure your surveys are delivered efficiently and data is collected accurately, and projects go off without a hitch. You wonder if we can handle your particular organization. Voxco counts hundreds of clients worldwide, from small market research agencies to large...

Katalina Technologies Pty Ltd.: Deploy Inbound & Outbound IVR Systems Quickly Visual Application Designer Easy to deploy Easy to manage.

Who is more expensive? Voxco IVR or VoiceGuide IVR?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Voxco IVR and VoiceGuide IVR.

Voxco IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Voxco IVR is rated 6, which is similar to the average cost of IVR software. VoiceGuide IVR price starts at $99 per license , When comparing VoiceGuide IVR to its competitors, the software is rated 4 - lower than the average IVR software cost.

Bottom line: Voxco IVR is more expensive than VoiceGuide IVR.

Which software includes more/better features?

We've compared Voxco IVR Vs. VoiceGuide IVR based on some of the most important and required IVR features.

Voxco IVR: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

VoiceGuide IVR: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

The main Voxco IVR customers are entrepreneurs and experts engaging in the small (with about 10 – 100 employees) to medium-sized (with about 100 – 1,000 employees) businesses and even large enterprises that harness the services from IT, data hosting, processing and related information services, mainly with call center and its management. The majority of the customers of VoiceGuide IVR comes from small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that enjoy the advantages coming from IT, data and web hosting and information-related services sector, mainly with contact center management.



Voxco IVR

ITQlick rating
(4/5)

Voxco IVR is a cloud based, interactive voice response/IVR software providing users with messaging and survey tools that are fast and cost-effective.

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

VoiceGuide IVR

ITQlick rating
(5/5)

starts at $99 per license

The VoiceGuide IVR offers users with comprehensive solutions and robust functionality for inbound and outbound self-service programs and assisted services deployment..

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, Call Center.

Compare specifications

Compare features

Voxco IVR: 5 Features

Blended Call Center
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

VoiceGuide IVR: 5 Features

Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Voxco IV...
ITQlick rating
4/5
Score
76/100
Pricing
6/10
License pricing
Pricing not available
Functionality
13
Compare
VoiceGui...
ITQlick rating
5/5
Score
76/100
Pricing
4/10
License pricing
$99 per license
Functionality
12
Nuance I...
ITQlick rating
3.1/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
Metaphor...
ITQlick rating
4/5
Score
84/100
Pricing
2/10
License pricing
Pricing not available
Functionality
13
Aspect C...
ITQlick rating
4.5/5
Score
72/100
Pricing
8/10
License pricing
Has a free version
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.