Compare w3bCRM and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - w3bCRM or Salesforce CRM?

Salesforce CRM is more expensive to implement (TCO) than w3bCRM, and Salesforce CRM is rated higher (98/100) than w3bCRM (81/100). Salesforce CRM offers users more features (21) than w3bCRM (5).

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Web3Box Vs. Salesforce.com

Web3Box: Web3Box is a US based software company with a global presence. Our office locations in the USA and Europe cover services for the entire US, targeting custom web applications, as well as web-based mobile applications. We first started building software solutions in 2005, and our good name was quick to spread around, which led to the development of n...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? w3bCRM or Salesforce?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for w3bCRM and Salesforce.

w3bCRM price starts at $10 per user/month , On a scale between 1 to 10 w3bCRM is rated 2, which is much lower than the average cost of Social Media Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Social Media Management software cost.

Bottom line: w3bCRM cost is around the same cost of Salesforce.

Which software includes more/better features?

We've compared w3bCRM Vs. Salesforce CRM based on some of the most important and required Social Media Management features.

w3bCRM: Email integration, Document Management, Marketing, Email Marketing, Task Management.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

The w3bCRM modules are desirable for small to medium sized businesses belonging to any market sector that relies on IT and other Information service providers. Salesforce is optimal for people as well as companies.

w3bCRM

ITQlick rating
(4.9/5)

starts at $10 per user/month

The w3bCRM is a module comprising CRM, sales, project management and online invoicing modules. This software integrates comprehensive CRM, sales tracking with a powerful yet intuitive business management soluti...

Categories: Document Capture & Image Processing, Casino CRM, Healthcare CRM, Insurance CRM.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

w3bCRM: 5 Features

Email integration
Document Management
Marketing
Email Marketing
Task Management

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
w3bCRM
ITQlick rating
4.9/5
Score
81/100
Pricing
2.2/10
License pricing
$10 per user/month
Functionality
15
Review
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Radian6
ITQlick rating
3.4/5
Score
92/100
Pricing
4.8/10
License pricing
$1,000 per organization/month
Functionality
8
Televerde
ITQlick rating
5/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Adobe So...
ITQlick rating
3.5/5
Score
91/100
Pricing
5.4/10
License pricing
$52.99 per month
Functionality
8

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.