Compare Web+Center and Pipedrive - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Web+Center or Pipedrive?

Pipedrive is more expensive to implement (TCO) than Web+Center, and Pipedrive is rated higher (99/100) than Web+Center (81/100). Web+Center offers users more features (7) than Pipedrive (4).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Internet Software Sciences Vs. Pipedrive

Internet Software Sciences: Internet Software Sciences is somewhat unique in the Help Desk market in that our products and services designs and directions are customer driven and not directed by large corporate takeovers, mergers and acquisitions. Over the past 10 years, there has been significant consolidation, mergers, and acquisitions of most of our competitors. All too...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? Web+Center or Pipedrive?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Web+Center and Pipedrive.

Web+Center price starts at $300 per license , On a scale between 1 to 10 Web+Center is rated 2, which is much lower than the average cost of Help Desk software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Web+Center cost is around the same cost of Pipedrive.

Which software includes more/better features?

We've compared Web+Center Vs. Pipedrive based on some of the most important and required Help Desk features.

Web+Center: Asset Management, Billing and Invoicing, Customer Survey, Incident / Request Management, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Self Service Portal.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Web+Center is perfect for companies small and midsize companies and can be used by large enterprises too. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.