Compare WebEx and RingCentral Office - Aug 2022

Shlomi LaviShlomi Lavi / Aug 31, 2022

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Bottom Line: Which is Better - WebEx or RingCentral Office?

RingCentral Office is more expensive to implement (TCO) than WebEx, and WebEx is rated higher (86/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than WebEx (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cisco Vs. RingCentral

Cisco: Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs, manufactures, and sells networking equipment.The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 100...

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? WebEx or RingCentral?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WebEx and RingCentral.

WebEx price starts at $13.50 per month , On a scale between 1 to 10 WebEx is rated 4, which is lower than the average cost of VoIP software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: RingCentral is more expensive than WebEx.

Which software includes more/better features?

We've compared WebEx Vs. RingCentral Office based on some of the most important and required VoIP features.

WebEx: We are still working to collect the list of features for WebEx.

RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.

Target customer size

WebEx's typical customers include: Medium and large size businesses, and RingCentral's target customer size include: SMBs.



WebEx

ITQlick rating
(4.3/5)

starts at $13.50 per month

WebEx is a cloud-based web conferencing solution. The solution offers webcasting services as well as enhance team collaboration. With the software, teams can efficiently work with each other on a project, hold ...

Categories: Communications, Video Conferencing, VoIP.

RingCentral Office

ITQlick rating
(3.7/5)

starts at $20 per user/month

RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.

Categories: Communications, Video Conferencing, VoIP, Chat.

Compare specifications

WebEx Specifications

ITQlick Score: 86/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> WebEx review
Company: Cisco
Pricing: starts at $13.50 per month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: WebEx review, WebEx pricing, WebEx alternatives

Compare features

WebEx: 0 Features

We are working to collect the list of features

RingCentral: 13 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Auto Dialer
Call Conferencing
Call Recording
CTI (Computer Telephony Integration)
Inbound Call Center
IVR System
Outbound IVR
PBX (Private Branch Exchange)
Real Time Reporting
Virtual Call Center Support
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
WebEx
ITQlick rating
4.3/5
Score
86/100
Pricing
5.4/10
License pricing
$13.50 per month
Functionality
3
Review
Compare
RingCent...
ITQlick rating
3.7/5
Score
72/100
Pricing
6/10
License pricing
$20 per user/month
Functionality
17
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.