WebEx Vs ShoreTel

Shlomi LaviShlomi Lavi / Jun 09, 2021

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Bottom Line: Which is Better - WebEx or ShoreTel?

ShoreTel is more expensive to implement (TCO) than WebEx, ShoreTel is rated higher (92/100) than WebEx (86/100).

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Cisco compares with ShoreTel, Inc.?

Cisco: Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs, manufactures, and sells networking equipment.The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 100...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who's more expensive? WebEx or ShoreTel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for WebEx and ShoreTel.

WebEx price starts at $24 per month , on a scale between 1 to 10 WebEx is rated 4, which is lower than the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , when comparing ShoreTel to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: WebEx cost is around the same cost of ShoreTel.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared WebEx Vs. ShoreTel based on some of the most important and required VoIP features. WebEx: We are still working to collect the list of features for WebEx. ShoreTel: We are still working to collect the list of features for ShoreTel.

Target customer size

WebEx's typical customers include: Medium and large size businesses, and ShoreTel's target customer size include: Medium and large size businesses.

WebEx

ITQlick rating
(4.3/5)

starts at $24 per month

WebEx is a cloud-based web conferencing solution. The solution offers webcasting services as well as enhance team collaboration. With the software, teams can efficiently work with each other on a project, hold ...

Categories: Communications, Video Conferencing, VoIP.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients, VoIP.

Compare specifications

WebEx Specifications

ITQlick Score: 86/100
ITQlick Rating: (4.3/5)
Pricing: 4/10 - average cost
Category: VoIP -> WebEx
Company: Cisco
Pricing: starts at $24 per month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: WebEx review, WebEx pricing, WebEx alternatives

ShoreTel Specifications

ITQlick Score: 92/100
ITQlick Rating: (4.9/5)
Pricing: 4/10 - average cost
Category: VoIP -> ShoreTel
Company: ShoreTel, Inc.
Pricing: starts at $19.99 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: ShoreTel review, ShoreTel pricing, ShoreTel alternatives

Compare features

WebEx: 0 Features

We are working to collect the list of features

ShoreTel: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
WebEx
ITQlick rating
4.3/5
Score
86/100
Pricing
5.4/10
License pricing
$24 per month
Functionality
3
Review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.