Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - WebEx or SolarWinds Service Desk?
WebEx is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than WebEx (86/100). SolarWinds Service Desk offers users more features (18) than WebEx (0). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cisco Vs. Samanage
Cisco: Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs, manufactures, and sells networking equipment.The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 100...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? WebEx or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WebEx and SolarWinds.
WebEx price starts at $13.50 per month , On a scale between 1 to 10 WebEx is rated 4, which is lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: WebEx cost is around the same cost of SolarWinds.
Which software includes more/better features?
We've compared WebEx Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.
WebEx: We are still working to collect the list of features for WebEx.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
WebEx's typical customers include: Medium and large size businesses, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.