Compare WebEx and Talkdesk - Aug 2022

Shlomi LaviShlomi Lavi / Aug 31, 2022

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Bottom Line: Which is Better - WebEx or Talkdesk?

WebEx is more expensive to implement (TCO) than Talkdesk, and Talkdesk is rated higher (88/100) than WebEx (86/100).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cisco Vs. Talkdesk

Cisco: Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs, manufactures, and sells networking equipment.The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 100...

Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...

Who is more expensive? WebEx or Talkdesk?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WebEx and Talkdesk.

WebEx price starts at $13.50 per month , On a scale between 1 to 10 WebEx is rated 4, which is lower than the average cost of VoIP software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: WebEx cost is around the same cost of Talkdesk.

Which software includes more/better features?

We've compared WebEx Vs. Talkdesk based on some of the most important and required VoIP features.

WebEx: We are still working to collect the list of features for WebEx.

Talkdesk: We are still working to collect the list of features for Talkdesk.

Target customer size

WebEx's typical customers include: Medium and large size businesses, and Talkdesk's target customer size include: SMBs.



WebEx

ITQlick rating
(4.3/5)

starts at $13.50 per month

WebEx is a cloud-based web conferencing solution. The solution offers webcasting services as well as enhance team collaboration. With the software, teams can efficiently work with each other on a project, hold ...

Categories: Communications, Video Conferencing, VoIP.

Talkdesk

ITQlick rating
(3.7/5)

starts at $75 per user/month

Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...

Categories: Communications, Call Recording, Computer Telephony Integration (CTI), IVR, Telephony.

Compare specifications

WebEx Specifications

ITQlick Score: 86/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> WebEx review
Company: Cisco
Pricing: starts at $13.50 per month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: WebEx review, WebEx pricing, WebEx alternatives

Compare features

WebEx: 0 Features

We are working to collect the list of features

Talkdesk: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
WebEx
ITQlick rating
4.3/5
Score
86/100
Pricing
5.4/10
License pricing
$13.50 per month
Functionality
3
Review
Compare
Talkdesk
ITQlick rating
3.7/5
Score
88/100
Pricing
4.2/10
License pricing
$75 per user/month
Functionality
9
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.