Compare WebEx and Zoom - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - WebEx or Zoom?

WebEx is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than WebEx (86/100). Zoom offers users more features (8) than WebEx (0). There is a clear winner in this case and it is Zoom!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cisco Vs. Zoom Video Communications

Cisco: Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs, manufactures, and sells networking equipment.The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 100...

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

Who is more expensive? WebEx or Zoom?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WebEx and Zoom.

WebEx price starts at $13.50 per month , On a scale between 1 to 10 WebEx is rated 4, which is lower than the average cost of VoIP software. Zoom price starts at $14.99 per month , When comparing Zoom to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: WebEx is more expensive than Zoom.

Which software includes more/better features?

We've compared WebEx Vs. Zoom based on some of the most important and required VoIP features.

WebEx: We are still working to collect the list of features for WebEx.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration.

Target customer size

WebEx's typical customers include: Medium and large size businesses, and Zoom's target customer size include: Small, medium and large size businesses.