Shlomi Lavi /
Oct 19, 2022
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Bottom Line: Which is Better - WebsiteAlive or BirdEye?
BirdEye is more expensive to implement (TCO) than WebsiteAlive, and BirdEye is rated higher (89/100) than WebsiteAlive (80/100). BirdEye offers users more features (7) than WebsiteAlive (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
WebsiteAlive Vs. BirdEye
WebsiteAlive: WebsiteAlive is a forward thinking online communications provider dedicated to creating innovative, customizable, and unique experiences for businesses and consumers.
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? WebsiteAlive or BirdEye?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WebsiteAlive and BirdEye.
WebsiteAlive price starts at $50 per month , On a scale between 1 to 10 WebsiteAlive is rated 2, which is much lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: BirdEye is more expensive than WebsiteAlive.
Which software includes more/better features?
We've compared WebsiteAlive Vs. BirdEye based on some of the most important and required Chat features.
WebsiteAlive: We are still working to collect the list of features for WebsiteAlive.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
WebsiteAlive's typical customers include: Small, medium and large size businesses, and BirdEye's target customer size include: Small, medium and large size businesses.