Compare Whatfix and Cherwell Service - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Whatfix or Cherwell Service?

Cherwell Service is more expensive to implement (TCO) than Whatfix, and Cherwell Service is rated with the same score (77/100) as Whatfix (77/100).

Looking for the right Cloud LMS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WHATFIX Vs.

WHATFIX: Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. Our patent pending technology can be integrated with ease across all user touch-points inside web applications. We empower businesses to ease user onboarding, improve support and reduce training effort.

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Who is more expensive? Whatfix or Cherwell Service Management?

The real total cost of ownership (TCO) of Cloud LMS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Whatfix and Cherwell Service Management.

Whatfix price starts at $1,200 per year , On a scale between 1 to 10 Whatfix is rated 6, which is similar to the average cost of Cloud LMS software. Cherwell Service Management price starts at $189 per month , When comparing Cherwell Service Management to its competitors, the software is rated 6 - similar to the average Cloud LMS software cost.

Bottom line: Whatfix cost is around the same cost of Cherwell Service Management.

Which software includes more/better features?

We've compared Whatfix Vs. Cherwell Service based on some of the most important and required Cloud LMS features.

Whatfix: We are still working to collect the list of features for Whatfix.

Cherwell Service Management: We are still working to collect the list of features for Cherwell Service Management.

Target customer size

The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service. and Cherwell Service Management's target customer size include: Small, medium and large size businesses.