Compare Whatfix and PingFederate - Apr 2022

Shlomi LaviShlomi Lavi / Apr 07, 2022

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Bottom Line: Which is Better - Whatfix or PingFederate?

Whatfix is more expensive to implement (TCO) than PingFederate, and PingFederate is rated higher (87/100) than Whatfix (77/100). PingFederate offers users more features (3) than Whatfix (0). There is a clear winner in this case and it is PingFederate!

Looking for the right Cloud LMS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WHATFIX Vs. Promisec

WHATFIX: Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. Our patent pending technology can be integrated with ease across all user touch-points inside web applications. We empower businesses to ease user onboarding, improve support and reduce training effort.

Promisec: Promisec is a pioneer in endpoint Agentless visibility and remediation, empowering organizations to avoid threats and disarm attacks that can lead to unwanted headlines and penalties. Our technology assures users that their endpoints are secure, audits are clean, regulations are met, and vulnerabilities are addressed proactively.

Who is more expensive? Whatfix or PingFederate?

The real total cost of ownership (TCO) of Cloud LMS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Whatfix and PingFederate.

Whatfix price starts at $1,200 per year , On a scale between 1 to 10 Whatfix is rated 6, which is similar to the average cost of Cloud LMS software. PingFederate price starts at $20,000 per year , When comparing PingFederate to its competitors, the software is rated 4 - lower than the average Cloud LMS software cost.

Bottom line: Whatfix is more expensive than PingFederate.

Which software includes more/better features?

We've compared Whatfix Vs. PingFederate based on some of the most important and required Cloud LMS features.

Whatfix: We are still working to collect the list of features for Whatfix.

PingFederate: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service. PingFederate is suitable for companies of all shapes and sizes including security, healthcare, food, media and entertainment, manufacturing and more.



Whatfix

ITQlick rating
(4.7/5)

starts at $1,200 per year

Whatfix is a performance support platform for businesses to ease onboarding, enhance support and cut training effort for its users.

Categories: Customer Loyalty, Customer Service, Employee Recognition, Training.

PingFederate

ITQlick rating
(4.3/5)

starts at $20,000 per year

PingFederate is a federated identity management solution that comes with high-integrity identity security tools required to set a centralize control over authentication and identities. The solution prov...

Categories: IT Management.

Compare specifications

Compare features

Whatfix: 0 Features

We are working to collect the list of features

PingFederate: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Whatfix
ITQlick rating
4.7/5
Score
77/100
Pricing
6/10
License pricing
$1,200 per year
Functionality
10
Compare
PingFederate
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
$20,000 per year
Functionality
4
Tovuti
ITQlick rating
5/5
Score
95/100
Pricing
2.4/10
License pricing
$700 per month
Functionality
15
Review
Learn
ITQlick rating
4.3/5
Score
94/100
Pricing
2.2/10
License pricing
$290 per month
Functionality
18
Review
Docebo L...
ITQlick rating
4.2/5
Score
92/100
Pricing
2/10
License pricing
$900 per month
Functionality
11

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.