Compare Whatfix and SAM - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Whatfix or SAM?

Whatfix is more expensive to implement (TCO) than SAM, and SAM is rated higher (82/100) than Whatfix (77/100). SAM offers users more features (3) than Whatfix (0). There is a clear winner in this case and it is SAM!

Looking for the right Cloud LMS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WHATFIX Vs. Microsoft

WHATFIX: Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. Our patent pending technology can be integrated with ease across all user touch-points inside web applications. We empower businesses to ease user onboarding, improve support and reduce training effort.

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? Whatfix or SAM?

The real total cost of ownership (TCO) of Cloud LMS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Whatfix and SAM.

Whatfix price starts at $1,200 per year , On a scale between 1 to 10 Whatfix is rated 6, which is similar to the average cost of Cloud LMS software. SAM price starts at $325 per user/month , When comparing SAM to its competitors, the software is rated 2 - much lower than the average Cloud LMS software cost.

Bottom line: Whatfix is more expensive than SAM.

Which software includes more/better features?

We've compared Whatfix Vs. SAM based on some of the most important and required Cloud LMS features.

Whatfix: We are still working to collect the list of features for Whatfix.

SAM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service. SAM can be successfully deployed in any business size.