WhatsApp is a simple and real time messaging app for personal and commercial use. It also allows the sharing of images and videos and offers support for all major operating system. It was designed and la...
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Nuance IVR is more expensive to implement (TCO) than WhatsApp, and Nuance IVR is rated higher (92/100) than WhatsApp (91/100). Both tools offer the same amount of features.
Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
WhatsApp: WhatsApp Inc. is an early stage technology startup founded in the heart of Silicon Valley. What does the name mean you ask? Well, WhatsApp is a pun on What's Up in case you didn't get it yet:)Because we want to build a better SMS alternative. Because we believe we can. Because someday very soon everybody will have a Smartphone.WhatsApp was founded ...
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhatsApp and Nuance IVR.
WhatsApp accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WhatsApp is rated 2, which is much lower than the average cost of Communications software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WhatsApp is rated 2, which is much lower than the average cost of Communications software.
Bottom line: Nuance IVR is more expensive than WhatsApp.
We've compared WhatsApp Vs. Nuance IVR based on some of the most important and required Communications features.
WhatsApp: Data Import/Export, Basic Reports, Online Customer Support.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
Customers of the software include individual mobile users as well as businesses. The software has mainly been designed for small and medium businesses with no restriction of industrial background.
WhatsApp is a simple and real time messaging app for personal and commercial use. It also allows the sharing of images and videos and offers support for all major operating system. It was designed and la...
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Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare PricingITQlick Score: | 91/100 |
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Pricing: | 2/10 - low cost |
Category: | Communications -> WhatsApp review |
Company: | |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | WhatsApp review, WhatsApp pricing, WhatsApp alternatives |
ITQlick Score: | 92/100 |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.