Compare WhatsApp and Virtual PBX - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - WhatsApp or Virtual PBX?

WhatsApp is more expensive to implement (TCO) than Virtual PBX, and WhatsApp is rated higher (91/100) than Virtual PBX (62/100). Both tools offer the same amount of features.

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WhatsApp Vs. Callture

WhatsApp: WhatsApp Inc. is an early stage technology startup founded in the heart of Silicon Valley. What does the name mean you ask? Well, WhatsApp is a pun on What's Up in case you didn't get it yet:)Because we want to build a better SMS alternative. Because we believe we can. Because someday very soon everybody will have a Smartphone.WhatsApp was founded ...

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...

Who is more expensive? WhatsApp or Virtual PBX?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhatsApp and Virtual PBX.

WhatsApp accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WhatsApp is rated 2, which is much lower than the average cost of Communications software. Virtual PBX price starts at $19 per user/month , When comparing Virtual PBX to its competitors, the software is rated 2 - much lower than the average Communications software cost.

Bottom line: WhatsApp cost is around the same cost of Virtual PBX.

Which software includes more/better features?

We've compared WhatsApp Vs. Virtual PBX based on some of the most important and required Communications features.

WhatsApp: Data Import/Export, Basic Reports, Online Customer Support.

Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include individual mobile users as well as businesses. and Virtual PBX's target customer size include: Start up, Small business, Medium business, Large business.



WhatsApp

ITQlick rating
(3.9/5)

WhatsApp is a simple and real time messaging app for personal and commercial use. It also allows the sharing of images and videos and offers support for all major operating system. It was designed and la...

Categories: Mobile.

Virtual PBX

ITQlick rating
(4.5/5)

starts at $19 per user/month

Virtual PBX is a leading cloud-based Communications software, it is designed to support small, medium and large size business. Virtual PBX received a rating of 4.5 from ITQlick team. The software cost is consid...

Categories: Communications.

Compare specifications

Compare features

WhatsApp: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Virtual PBX: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
WhatsApp
ITQlick rating
3.9/5
Score
91/100
Pricing
3/10
License pricing
Pricing not available
Functionality
4
Compare
Virtual ...
ITQlick rating
4.5/5
Score
62/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
4
Cellcryp...
ITQlick rating
3.7/5
Score
90/100
Pricing
3.2/10
License pricing
$1,600 per year
Functionality
5
LifeSize...
ITQlick rating
3.6/5
Score
86/100
Pricing
3.4/10
License pricing
$14.95 per host/month
Functionality
5
CARES™
ITQlick rating
2.8/5
Score
82/100
Pricing
9.2/10
License pricing
$2499.95 per license
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.