Compare WhatTheFont and Customer Thermometer - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - WhatTheFont or Customer Thermometer?

Customer Thermometer is more expensive to implement (TCO) than WhatTheFont, and Customer Thermometer is rated higher (97/100) than WhatTheFont (62/100). Customer Thermometer offers users more features (7) than WhatTheFont (3).

Looking for the right Feedback Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MyFonts Vs. Customer Thermometer

MyFonts : MyFonts is located near Boston, Massachusetts, USA. Our mission is to make it simple for everyone to find and buy fonts. In pursuit of this mission, MyFonts has pioneered new ways to search for fonts when you don’t have an exact font in mind, including: More Fonts Like This, to find related fonts using a particular font as a starting point What...

Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...

Who is more expensive? WhatTheFont or Customer Thermometer?

The real total cost of ownership (TCO) of Feedback Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhatTheFont and Customer Thermometer.

WhatTheFont accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WhatTheFont is rated 2, which is much lower than the average cost of Feedback Management software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Feedback Management software cost.

Bottom line: Customer Thermometer is more expensive than WhatTheFont.

Which software includes more/better features?

We've compared WhatTheFont Vs. Customer Thermometer based on some of the most important and required Feedback Management features.

WhatTheFont: Data Import/Export, Basic Reports, Online Customer Support.

Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.

Target customer size

WhatTheFont's typical customers include: Medium and large size businesses, Customer Thermometer is ideal for different companies, big or small.