Compare Whisbi and BirdEye - Sep 2022

Shlomi LaviShlomi Lavi / Sep 21, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Whisbi or BirdEye?

Whisbi is more expensive to implement (TCO) than BirdEye, and BirdEye is rated higher (89/100) than Whisbi (80/100). BirdEye offers users more features (7) than Whisbi (0). There is a clear winner in this case and it is BirdEye!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Whisbi Vs. BirdEye

Whisbi: When we created Whisbi in 2008 our goal was to make a Software as a Service solution that would help companies all over the world take advantage of all the best that telephone and internet communication has to offer to improve sales conversion and provide the best possible customer experience with a true differentiator value.

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...

Who is more expensive? Whisbi or BirdEye?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Whisbi and BirdEye.

Whisbi price starts at $899 per month , On a scale between 1 to 10 Whisbi is rated 8, which is higher than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.

Bottom line: Whisbi cost is around the same cost of BirdEye.

Which software includes more/better features?

We've compared Whisbi Vs. BirdEye based on some of the most important and required Chat features.

Whisbi: We are still working to collect the list of features for Whisbi.

BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.

Target customer size

Customers of the software include businesses of all sizes without any restriction on industrial affiliation. and BirdEye's target customer size include: Small, medium and large size businesses.

Whisbi

ITQlick rating
(5/5)

starts at $899 per month

Whisbi is a web based real-time customer engagement solution for businesses of all sizes. It offers such capabilities as multi-store management, online order entry, shopping cart integration, and others. The so...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

BirdEye

ITQlick rating
(4.8/5)

starts at $3,000 per year

Birdeye is a cloud-based reputation management software that is designed to assist businesses in converting their customers into an influential marketing engine.

Categories: Dashboards & KPIs, Customer Loyalty, Employee Performance Management, Campaign Management, Social Media.

Compare specifications

Compare features

Whisbi: 0 Features

We are working to collect the list of features

BirdEye: 7 Features

Dashboard
Customer Success
Campaign Management
Social Media
Sentiment Analysis
Social Media Metrics
Reputation Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Whisbi
ITQlick rating
5/5
Score
80/100
Pricing
8.6/10
License pricing
$899 per month
Functionality
16
Review
Compare
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.