Compare Whisbi and Velaro Live Chat - Sep 2022

Shlomi LaviShlomi Lavi / Sep 21, 2022

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Bottom Line: Which is Better - Whisbi or Velaro Live Chat?

Whisbi is more expensive to implement (TCO) than Velaro Live Chat, and Velaro Live Chat is rated higher (82/100) than Whisbi (80/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Whisbi Vs. Velaro

Whisbi: When we created Whisbi in 2008 our goal was to make a Software as a Service solution that would help companies all over the world take advantage of all the best that telephone and internet communication has to offer to improve sales conversion and provide the best possible customer experience with a true differentiator value.

Velaro: Velaro is a leading, award-winning vendor that works with big & small companies to provide packages for any budget, ensuring that clients get the best live chat experience possible! Each year, businesses spend $12 billion on technology that never gets implemented because they’re not provided with the necessary support. With more than twelve years ...

Who is more expensive? Whisbi or Velaro Live Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Whisbi and Velaro Live Chat.

Whisbi price starts at $899 per month , On a scale between 1 to 10 Whisbi is rated 8, which is higher than the average cost of Chat software. Velaro Live Chat price starts at $64.95 per user/month , When comparing Velaro Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Whisbi is more expensive than Velaro Live Chat.

Which software includes more/better features?

We've compared Whisbi Vs. Velaro Live Chat based on some of the most important and required Chat features.

Whisbi: We are still working to collect the list of features for Whisbi.

Velaro Live Chat: We are still working to collect the list of features for Velaro Live Chat.

Target customer size

Customers of the software include businesses of all sizes without any restriction on industrial affiliation. Customers of the software include businesses of all sizes and a diverse range of types.

Whisbi

ITQlick rating
(5/5)

starts at $899 per month

Whisbi is a web based real-time customer engagement solution for businesses of all sizes. It offers such capabilities as multi-store management, online order entry, shopping cart integration, and others. The so...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Velaro Live Chat

ITQlick rating
(4.2/5)

starts at $64.95 per user/month

Velaro’s live chat software is a robust and completely customizable tool. With everything from location-based targeting to proactive invites to branding options, we make it easy to effectively promote your bran...

Categories: Data Analysis Tools, CRM, Chat, eCommerce.

Compare specifications

Compare features

Whisbi: 0 Features

We are working to collect the list of features

Velaro Live Chat: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Whisbi
ITQlick rating
5/5
Score
80/100
Pricing
8.6/10
License pricing
$899 per month
Functionality
16
Review
Compare
Velaro L...
ITQlick rating
4.2/5
Score
82/100
Pricing
3.8/10
License pricing
$64.95 per user/month
Functionality
4
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.