Shlomi Lavi /
Mar 22, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - WhosOn or BirdEye?
BirdEye is more expensive to implement (TCO) than WhosOn, and WhosOn is rated higher (90/100) than BirdEye (89/100). BirdEye offers users more features (7) than WhosOn (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. BirdEye
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? WhosOn or BirdEye?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhosOn and BirdEye.
WhosOn price starts at $33 per user/month , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: BirdEye is more expensive than WhosOn.
Which software includes more/better features?
We've compared WhosOn Vs. BirdEye based on some of the most important and required Chat features.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
WhosOn's typical customers include: Small, medium and large size businesses, and BirdEye's target customer size include: Small, medium and large size businesses.