WhosOn Vs Olark (May 2021)

Shlomi LaviShlomi Lavi / May 06, 2021

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Bottom Line: Which is Better - WhosOn or Olark?

WhosOn is more expensive to implement (TCO) than Olark, Olark is rated higher (91/100) than WhosOn (90/100). Both tools offer the same amount of features.

Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Parker Software compares with Olark?

Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.

Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...

Who's more expensive? WhosOn or Olark?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for WhosOn and Olark.

WhosOn price starts at $33 per license , on a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. Olark price starts at $19 per month , when comparing Olark to their competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: WhosOn is more expensive than Olark.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared WhosOn Vs. Olark based on some of the most important and required Chat features. WhosOn: Data Import/Export, Basic Reports, Online Customer Support. Olark: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

WhosOn's typical customers include: Small, medium and large size businesses, Olark is suitable for startup marketers, small companies and companies providing online services.

WhosOn

ITQlick rating
(4.1/5)

starts at $33 per license

WhosOn is a growing cloud-based Website analysis software, it is designed to support small, medium and large size business. WhosOn received a rating of 4.1 from ITQlick team. The software cost is considered aff...

Categories: Chat, Web analytics.

Olark

ITQlick rating
(4.6/5)

starts at $19 per month

Olark is a live chat software that can help users to engage customers in chat to build trust and boost sales. Users just have to install a JavaScript code in their website to setup this live chat solution. ...

Categories: , Chat.

Compare specifications

WhosOn Specifications

ITQlick Score: 90/100
ITQlick Rating: (4.1/5)
Pricing: 4/10 - average cost
Category: Chat -> WhosOn
Company: Parker Software
Pricing: starts at $33 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: WhosOn review, WhosOn pricing, WhosOn alternatives

Olark Specifications

ITQlick Score: 91/100
ITQlick Rating: (4.6/5)
Pricing: 2/10 - low cost
Category: Chat -> Olark
Company: Olark
Pricing: starts at $19 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Olark review, Olark pricing, Olark alternatives

Compare features

WhosOn: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Olark: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per license
Functionality
5
Review
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$19 per month
Functionality
5
Review
Pure
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Review
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$15 per user/month
Functionality
14
Review
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.