Compare Widen Media Collective and SolarWinds Service Desk - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - Widen Media Collective or SolarWinds Service Desk?

Widen Media Collective is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Widen Media Collective (87/100). SolarWinds Service Desk offers users more features (18) than Widen Media Collective (17). There is a clear winner in this case and it is SolarWinds Service Desk!

Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Widen Vs. Samanage

Widen: Over the past 64 years, we’ve built a culture of quality and exceptional service by combining expertise with a commitment to your success. The result? Marketers across all industries can work easier thanks to innovation that only Widen can offer.From premedia services to web-based digital asset management (DAM) software, our abilities run the gamut...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Widen Media Collective or SolarWinds?

The real total cost of ownership (TCO) of Document Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Widen Media Collective and SolarWinds.

Widen Media Collective price starts at $29,990 per year , On a scale between 1 to 10 Widen Media Collective is rated 10, which is much higher than the average cost of Document Management software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Document Management software cost.

Bottom line: Widen Media Collective is more expensive than SolarWinds.

Which software includes more/better features?

We've compared Widen Media Collective Vs. SolarWinds Service Desk based on some of the most important and required Document Management features.

Widen Media Collective: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Access and retrieval from anywhere, Archiving and Retention, Collaboration Management, Compliant With ISO, Document Assembly, Document Check-In/Check-Out, Document Encryption, Document Indexing.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Customers of the software hail from a wide range of industries and include businesses of all sizes and types. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.



Widen Media Collective

ITQlick rating
(4.5/5)

starts at $29,990 per year

Widen Media Collective software is a cloud-hosted digital asset management platform intended to support the content lifecycle right from creation to distribution. The software offers a central library that help...

Categories: Fixed Asset Management, Data Analysis Tools, Content Management, Business Process Management (BPM).

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

Compare features

Widen Media Collective: 17 Features

Access and retrieval from anywhere
Archiving and Retention
Collaboration Management
Compliant With ISO
Document Assembly
Document Check-In/Check-Out
Document Encryption
Document Indexing
Document Publishing
Document Versioning
Edits Tracking
Full Text Searching
Mobile Access
Remote Document Access
Search by Metadata
User Access Controls
Version Rollback

SolarWinds: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Widen Me...
ITQlick rating
4.5/5
Score
87/100
Pricing
10/10
License pricing
$29,990 per year
Functionality
39
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Box
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
26
Review
Compare
SmartFile
ITQlick rating
4.9/5
Score
92/100
Pricing
6.4/10
License pricing
$10 per user/month
Functionality
3
Scan123
ITQlick rating
4.2/5
Score
92/100
Pricing
4/10
License pricing
$349 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.