Compare Windows 7 and Freshservice ServiceDesk - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Windows 7 or Freshservice ServiceDesk?

Windows 7 is more expensive to implement (TCO) than Freshservice ServiceDesk, and Windows 7 is rated higher (90/100) than Freshservice ServiceDesk (62/100). Windows 7 offers users more features (3) than Freshservice ServiceDesk (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. FRESHDESK INC.

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Who is more expensive? Windows 7 or Freshservice ServiceDesk?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Windows 7 and Freshservice ServiceDesk.

Windows 7 price starts at $239.99 per license , On a scale between 1 to 10 Windows 7 is rated 4, which is lower than the average cost of IT Management software. Freshservice ServiceDesk price starts at $29 per user/month , When comparing Freshservice ServiceDesk to its competitors, the software is rated 4 - lower than the average IT Management software cost.

Bottom line: Windows 7 cost is around the same cost of Freshservice ServiceDesk.

Which software includes more/better features?

We've compared Windows 7 Vs. Freshservice ServiceDesk based on some of the most important and required IT Management features.

Windows 7: Data Import/Export, Basic Reports, Online Customer Support.

Freshservice ServiceDesk: We are still working to collect the list of features for Freshservice ServiceDesk.

Target customer size

Windows 7's typical customers include: Start up, Small business, Medium business, Large business, Private use, The typical clients of Freshservice ServiceDesk are the individuals that has small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that enjoys the benefits from the services from IT, web and data hosting and other related information services sectors, mainly with IT management, helpdesk and self-service portal.