Compare Workbooks and Black ICE CRM - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Workbooks or Black ICE CRM?

Black ICE CRM is more expensive to implement (TCO) than Workbooks, and Workbooks is rated higher (91/100) than Black ICE CRM (62/100). Black ICE CRM offers users more features (3) than Workbooks (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Workbooks.com Vs. Open by Nature Limited

Workbooks.com: Founded in 2007 in the UK by a successful team of entrepreneurs, Workbooks.com has rapidly become one of the fastest growing providers of web-based CRM and Business Applications. Our suite of Business Applications are specifically designed for small and mid-size organisations and are delivered via Software-as-a-Service, therefore removing the t...

Open by Nature Limited: Open by Nature Limited's main aim is looking to create a complete IT solutions for businesses, and to use the emerging Open Source Technologies further helping to reduce costs. Since then OBN has grown from strength to strength expanding our product range and services.

Who is more expensive? Workbooks or Black ICE CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Workbooks and Black ICE CRM.

Workbooks price starts at $34 per user/month , On a scale between 1 to 10 Workbooks is rated 2, which is much lower than the average cost of CRM software. Black ICE CRM price starts at $28 per feature/month , When comparing Black ICE CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Workbooks cost is around the same cost of Black ICE CRM.

Which software includes more/better features?

We've compared Workbooks Vs. Black ICE CRM based on some of the most important and required CRM features.

Workbooks: We are still working to collect the list of features for Workbooks.

Black ICE CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Workbooks's typical customers include: Small businesses and start ups, and Black ICE CRM's target customer size include: Small, medium and large size businesses.