Compare Workbooks and SAP CRM - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Workbooks or SAP CRM?

SAP CRM is more expensive to implement (TCO) than Workbooks, and Workbooks is rated higher (91/100) than SAP CRM (76/100). SAP CRM offers users more features (3) than Workbooks (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Workbooks.com Vs. SAP

Workbooks.com: Founded in 2007 in the UK by a successful team of entrepreneurs, Workbooks.com has rapidly become one of the fastest growing providers of web-based CRM and Business Applications. Our suite of Business Applications are specifically designed for small and mid-size organisations and are delivered via Software-as-a-Service, therefore removing the t...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Workbooks or SAP Customer Relationship Management?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Workbooks and SAP Customer Relationship Management.

Workbooks price starts at $34 per user/month , On a scale between 1 to 10 Workbooks is rated 2, which is much lower than the average cost of CRM software. SAP Customer Relationship Management price starts at $58 per month , When comparing SAP Customer Relationship Management to its competitors, the software is rated 8 - higher than the average CRM software cost.

Bottom line: SAP Customer Relationship Management is more expensive than Workbooks.

Which software includes more/better features?

We've compared Workbooks Vs. SAP CRM based on some of the most important and required CRM features.

Workbooks: We are still working to collect the list of features for Workbooks.

SAP Customer Relationship Management: Campaign Management, Customer Service, Collaboration Center .

Target customer size

Workbooks's typical customers include: Small businesses and start ups, SAP Customer Relationship Management is designed for software requirements of midsized and large companies, whether private or public organizations.