Compare Workiz and ServiceMax - Dec 2022

Shlomi LaviShlomi Lavi / Dec 18, 2022

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Bottom Line: Which is Better - Workiz or ServiceMax?

ServiceMax is more expensive to implement (TCO) than Workiz, and Workiz is rated higher (96/100) than ServiceMax (93/100). ServiceMax offers users more features (6) than Workiz (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Workiz Vs. ServiceMax

Workiz: Workiz helps thousands of field service professionals run more profitable, five star operations.

ServiceMax: ServiceMax’s field service management software delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service to optimize operations and delight customers. Companies use the ServiceMax field ...

Who is more expensive? Workiz or ServiceMax?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Workiz and ServiceMax.

Workiz price starts at $65 per month , On a scale between 1 to 10 Workiz is rated 2, which is much lower than the average cost of Field Service software. ServiceMax price starts at $100 per user/month , When comparing ServiceMax to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: ServiceMax is more expensive than Workiz.

Which software includes more/better features?

We've compared Workiz Vs. ServiceMax based on some of the most important and required Field Service features.

Workiz: We are still working to collect the list of features for Workiz.

ServiceMax: Custom User Interface, Customizable Reports, Maintenance Management, Maintenance Scheduling, Real Estate Portfolio Management.

Target customer size

Workiz's typical customers include: Small, medium and large size businesses, ServiceMax is best for small and medium sized growing companies.

Workiz

ITQlick rating
(4.5/5)

starts at $65 per month

Workiz is a cloud-enabled Field Service software that allows managers to receive payments from track and/or field invoices, as well as handling field service dispatch.

Categories: Billing & Invoicing, Plumbing Estimating, Field Service, FS Scheduling & Dispatch.

ServiceMax

ITQlick rating
(4.3/5)

starts at $100 per user/month

ServiceMax is a cloud field service scheduling software that comes with a full suite of applications to help companies of all sizes. The software is available in three different editions, each designed to satis...

Categories: Field Service, Field Service - HVAC, Field Service - Pest Control, Field Service - Work Order, Field Service Mobile Apps.

Compare specifications

Compare features

Workiz: 0 Features

We are working to collect the list of features

ServiceMax: 6 Features

Custom User Interface
Customizable Reports
Maintenance Management
Maintenance Scheduling
Real Estate Portfolio Management
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Workiz
ITQlick rating
4.5/5
Score
96/100
Pricing
2.8/10
License pricing
$65 per month
Functionality
5
Review
Compare
ServiceMax
ITQlick rating
4.3/5
Score
93/100
Pricing
9.8/10
License pricing
$100 per user/month
Functionality
18
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.