Shlomi Lavi / Jun 10, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
X5 Cloud Contact Center is more expensive to implement (TCO) than iNexus, and X5 Cloud Contact Center is rated higher (84/100) than iNexus (79/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...
NexInteractive: NexInteractive was founded by two technology visionaries, who have developed telephony platforms for several of the top 10 dialer CRM call center technology companies in the World. They are the original authors of “Prospector” a dialer telephony engine that’s in over 800 call centers worldwide. Inventors of the VOIP “PARAGON” Softphone, and Creator...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for X5 Cloud Contact Center and iNexus.
X5 Cloud Contact Center price starts at $25 per user/month , On a scale between 1 to 10 X5 Cloud Contact Center is rated 4, which is lower than the average cost of Call Center software. iNexus price starts at $49 per month , When comparing iNexus to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: X5 Cloud Contact Center is more expensive than iNexus.
We've compared X5 Cloud Contact Center Vs. iNexus based on some of the most important and required Call Center features.
X5 Cloud Contact Center: We are still working to collect the list of features for X5 Cloud Contact Center.
iNexus: We are still working to collect the list of features for iNexus.
X5 Cloud Contact Center's typical customers include: SMBs, The software is a useful solution for businesses of all sizes and a wide range of types.
starts at $25 per user/month
X5 Cloud Contact Center is a call center software designed to help companies marketing and call centers reach out to customers while increasing agent productivity by curtailing the wait time between calls.
Compare Pricing| ITQlick Score: | 84/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> X5 Cloud Contact Center review |
| Company: | YTel |
| Pricing: | starts at $25 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | X5 Cloud Contact Center review, X5 Cloud Contact Center pricing, X5 Cloud Contact Center alternatives |
| ITQlick Score: | 79/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> iNexus review |
| Company: | NexInteractive |
| Pricing: | starts at $49 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | iNexus review, iNexus pricing, iNexus alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.