Shlomi Lavi /
Jun 10, 2022
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Bottom Line: Which is Better - X5 Cloud Contact Center or Kixie PowerCall?
X5 Cloud Contact Center is more expensive to implement (TCO) than Kixie PowerCall, and X5 Cloud Contact Center is rated higher (84/100) than Kixie PowerCall (75/100). Kixie PowerCall offers users more features (5) than X5 Cloud Contact Center (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
YTel Vs. Kixie
YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...
Kixie: Kixie is a sales productivity phone service that instantly boosts sales productivity by eliminating manual data entry and making all your phone calls searchable, tracked, and archived in your CRM sales software.
Beat Your Sales Quota
• Boost sales reps call volume with click-to-call and eliminate manual data entry
• Never miss another lead ...
Who is more expensive? X5 Cloud Contact Center or Kixie PowerCall?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for X5 Cloud Contact Center and Kixie PowerCall.
X5 Cloud Contact Center price starts at $25 per user/month , On a scale between 1 to 10 X5 Cloud Contact Center is rated 4, which is lower than the average cost of Call Center software. Kixie PowerCall price starts at $35 per month , When comparing Kixie PowerCall to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: X5 Cloud Contact Center is more expensive than Kixie PowerCall.
Which software includes more/better features?
We've compared X5 Cloud Contact Center Vs. Kixie PowerCall based on some of the most important and required Call Center features.
X5 Cloud Contact Center: We are still working to collect the list of features for X5 Cloud Contact Center.
Kixie PowerCall: Call Conferencing, Inbound Call Center, Outbound Call Center, Call Center, Conference Calling.
Target customer size
X5 Cloud Contact Center's typical customers include: SMBs, The general type of customers using Kixie PowerCall are the entrepreneurs engaging with small (with employees ranging from 10 to 100) and medium-sized (with employees ranging from 100 to 1,000) businesses using the services from IT, web and data hosting and related information service sectors, mainly with contact management.