Compare ReadyMode and Dixa - Dec 2022

Shlomi LaviShlomi Lavi / Dec 12, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ReadyMode or Dixa?

ReadyMode is more expensive to implement (TCO) than Dixa, and ReadyMode is rated higher (87/100) than Dixa (83/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

XenCALL Vs. Dixa

XenCALL: Xen Call has twenty years of experience in call center tool development and telecommunications, as well as a 25 combined years at the executive level, in call center administration, training, management consultation.

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

Who is more expensive? ReadyMode or Dixa?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ReadyMode and Dixa.

ReadyMode price starts at $125 per license/month , On a scale between 1 to 10 XenCALL Predictive Dialer is rated 6, which is similar to the average cost of Call Center software. Dixa price starts at $99 per feature/month , When comparing Dixa to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: ReadyMode is more expensive than Dixa.

Which software includes more/better features?

We've compared ReadyMode Vs. Dixa based on some of the most important and required Call Center features.

ReadyMode: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

Target customer size

ReadyMode is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees). and Dixa's target customer size include: Small, medium and large size businesses.



ReadyMode

ITQlick rating
(4/5)

starts at $125 per license/month

ReadyMode is a cloud-based call center that is suitable for operations in businesses of all sizes from small-sized businesses, to large enterprises across numerous industries.

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

Dixa

ITQlick rating
(4.6/5)

starts at $99 per feature/month

Dixa is a telephony software designed to help businesses grow their brand with customer service. The software has many tools that can be accessed on one platform for more capacity and optimal efficiency.

Categories: BI & Analytics, Data Analysis Tools, Call Recording, IVR, VoIP.

Compare specifications

Dixa Specifications

ITQlick Score: 83/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Telephony -> Dixa review
Company: Dixa
Pricing: starts at $99 per feature/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Dixa review, Dixa pricing, Dixa alternatives

Compare features

ReadyMode: 5 Features

Blended Call Center
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

Dixa: 5 Features

Chat
Email alerts
Email integration
Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ReadyMod...
ITQlick rating
4/5
Score
87/100
Pricing
6/10
License pricing
$125 per license/month
Functionality
15
Compare
Dixa
ITQlick rating
4.6/5
Score
83/100
Pricing
2/10
License pricing
$99 per feature/month
Functionality
15
Review
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.