Compare xMatters and Aspect - Mar 2022

Shlomi LaviShlomi Lavi / Mar 25, 2022

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Bottom Line: Which is Better - xMatters or Aspect?

xMatters is more expensive to implement (TCO) than Aspect, and Aspect is rated higher (78/100) than xMatters (75/100).

Looking for the right Internet & Online solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

xMatters Vs. Vortalsoft

xMatters: Fortune Magazine got it right! In naming xMatters the number one place to work in tech among medium-sized businesses, Fortune wrote, "xMatters' communications software for IT teams might often be used in times of crisis, but that doesn't mean working for the San Ramon, Calif.-based company feels like one. In fact, far from it." Our employees do enj...

Vortalsoft: VortalSoft is a privately held, global information technology solutions firm founded in 2000. Our employees collectively have over 500 years of Information Technology business experience. Vortalsoft is a new category of consulting and services firm. We are focused solely on building solutions and capabilities that help companies build competitive d...

Who is more expensive? xMatters or Aspect?

The real total cost of ownership (TCO) of Internet & Online software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for xMatters and Aspect.

xMatters price starts at $9 per user/month , On a scale between 1 to 10 xMatters is rated 6, which is similar to the average cost of Internet & Online software. Aspect price starts at $2,000 per license , When comparing Aspect to its competitors, the software is rated 4 - lower than the average Internet & Online software cost.

Bottom line: xMatters is more expensive than Aspect.

Which software includes more/better features?

We've compared xMatters Vs. Aspect based on some of the most important and required Internet & Online features.

xMatters: We are still working to collect the list of features for xMatters.

Aspect: We are still working to collect the list of features for Aspect.

Target customer size

The general customers of the xMatters software are the individuals and/or organizations from SMBs (small to medium-sized businesses that have one to 100 employees and more than 100 to 1,000 employees, respectively) as well as large enterprises that use the services offered by the industry of IT, data hosting and information related services, mainly with security, backup and IT management. and Aspect's target customer size include: Medium and large size businesses.



xMatters

ITQlick rating
(4.5/5)

starts at $9 per user/month

xMatters is an website monitoring/actionable IT alerting software designed to relay data between systems to the users while helping in resolving incidents faster.

Categories: IT Management, Website Monitoring, Security, Backup.

Aspect

ITQlick rating
(3.6/5)

starts at $2,000 per license

Aspect is a cloud-based and on-premise workforce optimization, call center, self-service and customer engagement platform for medium-sized and large enterprises. The call center helps the user build a better re...

Categories: Auto Dialer / Predictive Dialer, Call Recording, IVR, Call Center, Workforce Management.

Compare specifications

Compare features

xMatters: 0 Features

We are working to collect the list of features

Aspect: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
xMatters
ITQlick rating
4.5/5
Score
75/100
Pricing
6/10
License pricing
$9 per user/month
Functionality
5
Compare
Aspect
ITQlick rating
3.6/5
Score
78/100
Pricing
5.6/10
License pricing
$2,000 per license
Functionality
6
Review
Okta Ide...
ITQlick rating
5/5
Score
84/100
Pricing
3/10
License pricing
$2 per user/month
Functionality
6
Simpplr
ITQlick rating
4.9/5
Score
84/100
Pricing
8/10
License pricing
$8 per user/month
Functionality
12
LUMAPPS
ITQlick rating
3.9/5
Score
82/100
Pricing
6/10
License pricing
Has a free version
Functionality
10

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.