Shlomi Lavi /
Jul 29, 2022
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Bottom Line: Which is Better - Ytel or ShoreTel?
Ytel is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Ytel (81/100). Ytel offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
YTel Vs. ShoreTel, Inc.
YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? Ytel or ShoreTel?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ytel and ShoreTel.
Ytel price starts at $25 per month , On a scale between 1 to 10 Ytel is rated 6, which is similar to the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Ytel is more expensive than ShoreTel.
Which software includes more/better features?
We've compared Ytel Vs. ShoreTel based on some of the most important and required VoIP features.
Ytel: Mobile Access, Call Recording, Inbound Call Center, Outbound Call Center, VoIP.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Target customer size
Ytel's typical customers include: Small, medium and large size businesses, and ShoreTel's target customer size include: Medium and large size businesses.