Compare Ytel and ShoreTel - Jul 2022

Shlomi LaviShlomi Lavi / Jul 29, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Ytel or ShoreTel?

Ytel is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Ytel (81/100). Ytel offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

YTel Vs. ShoreTel, Inc.

YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? Ytel or ShoreTel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ytel and ShoreTel.

Ytel price starts at $25 per month , On a scale between 1 to 10 Ytel is rated 6, which is similar to the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Ytel is more expensive than ShoreTel.

Which software includes more/better features?

We've compared Ytel Vs. ShoreTel based on some of the most important and required VoIP features.

Ytel: Mobile Access, Call Recording, Inbound Call Center, Outbound Call Center, VoIP.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Target customer size

Ytel's typical customers include: Small, medium and large size businesses, and ShoreTel's target customer size include: Medium and large size businesses.

Ytel

ITQlick rating
(3.9/5)

starts at $25 per month

Ytel is a cloud-based appointment scheduling solution designed to help the user easily add programmable communications and boost the experience of every customer. Its key features include SMS API, Voice API, Br...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, IVR.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients, VoIP.

Compare specifications

Ytel Specifications

ITQlick Score: 81/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: VoIP -> Ytel review
Company: YTel
Pricing: starts at $25 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Ytel review, Ytel pricing, Ytel alternatives

Compare features

Ytel: 5 Features

Mobile Access
Call Recording
Inbound Call Center
Outbound Call Center
VoIP

ShoreTel: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Ytel
ITQlick rating
3.9/5
Score
81/100
Pricing
6/10
License pricing
$25 per month
Functionality
15
Review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.