Compare Zapier and Mule ESB - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zapier or Mule ESB?

Zapier is more expensive to implement (TCO) than Mule ESB, and Zapier is rated higher (94/100) than Mule ESB (90/100). Mule ESB offers users more features (5) than Zapier (3).

Looking for the right Enterprise Integration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zapier Vs. Mulesoft

Zapier: Zapier (YC S12) solves integrations for web services. Zapier provides a simple web interface to sync data between web applications so non-technical users don't have to write a single line of code. There's a secret language that lets web services (Evernote, Dropbox, Gmail...) talk to each other. The terrible tragedy is that this language is...

Mulesoft: MuleSoft provides the most widely used integration platform for connecting SaaS and enterprise applications in the cloud and on-premise With the rise of cloud and mobile, enterprises face a choice: become overwhelmed by the resulting explosion of end points or seize the opportunity to gain competitive advantage. Founded on the idea that connecti...

Who is more expensive? Zapier or Mule ESB?

The real total cost of ownership (TCO) of Enterprise Integration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zapier and Mule ESB.

Zapier price starts at $19.99 per month , On a scale between 1 to 10 Zapier is rated 6, which is similar to the average cost of Enterprise Integration software. Mule ESB price starts at $80,000 per year , When comparing Mule ESB to its competitors, the software is rated 4 - lower than the average Enterprise Integration software cost.

Bottom line: Zapier is more expensive than Mule ESB.

Which software includes more/better features?

We've compared Zapier Vs. Mule ESB based on some of the most important and required Enterprise Integration features.

Zapier: Data Import/Export, Basic Reports, Online Customer Support.

Mule ESB: 24/7 Telephone Support, API, Mobile Access, Online Customer Support, Telephone Customer Support.

Target customer size

Zapier is suitable for individuals and companies of all shapes and sizes that are looking for a solution to connect to popular webapps and automating them from one single solution. Mule ESB is best for large enterprises as well as small to large businesses across several industries including retail, government, media and telecommunications, healthcare, and insurance.