Compare zendesk and Aavaz - Jun 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - zendesk or Aavaz?
Aavaz is more expensive to implement (TCO) than zendesk, and zendesk is rated higher (90/100) than Aavaz (83/100). zendesk offers users more features (11) than Aavaz (0). There is a clear winner in this case and it is zendesk!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zendesk Vs. Tekege Solutions
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
Tekege Solutions: Tekege Solutions is a leading Software Development Company in India that offers Custom Software Development Services, E- commerce solutions, Custom Application Development, Web Application Development, Android Application Development, IOS Application Development, amongst a host of other services to cater to the business needs of your o...
Who is more expensive? zendesk talk or Aavaz?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for zendesk talk and Aavaz.
zendesk talk price starts at $49 per user/month , On a scale between 1 to 10 zendesk talk is rated 2, which is much lower than the average cost of Call Center software. Aavaz price starts at $85 per user/month , When comparing Aavaz to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: zendesk talk cost is around the same cost of Aavaz.
Which software includes more/better features?
We've compared zendesk Vs. Aavaz based on some of the most important and required Call Center features.
zendesk talk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Self Service Portal, Help Desk, Knowledge Base, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, IVR (Interactive Voice Response).
Aavaz: We are still working to collect the list of features for Aavaz.
Target customer size
zendesk talk's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes regardless of their industrial affiliation.
Aavaz
starts at $85 per user/month
Aavaz is a web based call center management solution for businesses of all sizes. It offers such services as call logging and recording, escalation management, premise-based call center, and others. The softwar...
Compare PricingCompare specifications
zendesk talk Specifications
ITQlick Score: | 90/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> zendesk talk review |
Company: | Zendesk |
Pricing: | starts at $49 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | zendesk talk review, zendesk talk pricing, zendesk talk alternatives |
Aavaz Specifications
ITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> Aavaz review |
Company: | Tekege Solutions |
Pricing: | starts at $85 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Aavaz review, Aavaz pricing, Aavaz alternatives |
Compare features
zendesk talk: 11 Features
Aavaz: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.