Compare zendesk and Clearview - Jun 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - zendesk or Clearview?
Clearview is more expensive to implement (TCO) than zendesk, and zendesk is rated higher (90/100) than Clearview (83/100). zendesk offers users more features (11) than Clearview (3). There is a clear winner in this case and it is zendesk!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zendesk Vs. VALICOM
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...
Who is more expensive? zendesk talk or Clearview?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for zendesk talk and Clearview.
zendesk talk price starts at $49 per user/month , On a scale between 1 to 10 zendesk talk is rated 2, which is much lower than the average cost of Call Center software. Clearview price starts at $29 per user/month , When comparing Clearview to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Clearview is more expensive than zendesk talk.
Which software includes more/better features?
We've compared zendesk Vs. Clearview based on some of the most important and required Call Center features.
zendesk talk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Self Service Portal, Help Desk, Knowledge Base, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, IVR (Interactive Voice Response).
Clearview: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
zendesk talk's typical customers include: Small, medium and large size businesses, and Clearview's target customer size include: Small, medium and large size businesses.
Clearview
starts at $29 per user/month
Clearview is a cloud-based call center software designed as a wireless and telecom tool to help organizations boost — from the stable of an intuitive location — productivity in wireline systems and inventory ma...
Compare PricingCompare specifications
zendesk talk Specifications
ITQlick Score: | 90/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> zendesk talk review |
Company: | Zendesk |
Pricing: | starts at $49 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | zendesk talk review, zendesk talk pricing, zendesk talk alternatives |
Clearview Specifications
ITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Call Center -> Clearview review |
Company: | VALICOM |
Pricing: | starts at $29 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Clearview review, Clearview pricing, Clearview alternatives |
Compare features
zendesk talk: 11 Features
Clearview: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.