Compare Zendesk and ConnectLeader Click Dialer - Sep 2023
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Bottom Line: Which is Better - Zendesk or ConnectLeader Click Dialer?
ConnectLeader Click Dialer is more expensive to implement (TCO) than Zendesk, and Zendesk is rated higher (92/100) than ConnectLeader Click Dialer (86/100). Zendesk offers users more features (23) than ConnectLeader Click Dialer (0). There is a clear winner in this case and it is Zendesk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zendesk Vs. ConnectLeader LLC
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
ConnectLeader LLC: ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity from 10% to 800%. Our Intelligent Sales Acceleration platform gives sales, lead generation, and marketing teams powerful tools to identify the right prospects, obtain accurate contact data, and enable acc...
Who is more expensive? Zendesk or ConnectLeader Click Dialer Software?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk and ConnectLeader Click Dialer Software.
Zendesk price starts at $49 per agent/month , On a scale between 1 to 10 Zendesk is rated 2, which is much lower than the average cost of Help Desk software. ConnectLeader Click Dialer Software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Zendesk is rated 2, which is much lower than the average cost of Help Desk software.
Bottom line: ConnectLeader Click Dialer Software is more expensive than Zendesk.
Which software includes more/better features?
We've compared Zendesk Vs. ConnectLeader Click Dialer based on some of the most important and required Help Desk features.
Zendesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Survey, Email Integration, Knowledge Base/FAQ, Multi-Site Support, Rules/Workflows, Scheduling, Self Service Portal, Service Level Agreements.
ConnectLeader Click Dialer Software: We are still working to collect the list of features for ConnectLeader Click Dialer Software.
Target customer size
Zendesk is the tool for any company, big or small, that has to deal with a certain number of customers on daily basis and needs an evolving platform to facilitate this process. and ConnectLeader Click Dialer Software's target customer size include: Start up, Small business, Medium business, Large business.
ConnectLeader Click Dialer
ConnectLeader Click Dialer Software a cloud-based auto dialer software solution that is designed for the purpose of customer relationship management. The software allows the sales personnel to place calls witho...
Compare PricingCompare specifications
Zendesk Specifications
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Zendesk review |
Company: | Zendesk |
Pricing: | starts at $49 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk review, Zendesk pricing, Zendesk alternatives |
ConnectLeader Click Dialer Specifications
ITQlick Score: | 86/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | CRM -> ConnectLeader Click Dialer review |
Company: | ConnectLeader LLC |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | ConnectLeader Click Dialer review, ConnectLeader Click Dialer pricing, ConnectLeader Click Dialer alternatives |
Compare features
Zendesk: 23 Features
ConnectLeader Click Dialer Software: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.