Compare Zendesk and Lucrativ - Sep 2023
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Bottom Line: Which is Better - Zendesk or Lucrativ?
Lucrativ is more expensive to implement (TCO) than Zendesk, and Zendesk is rated higher (92/100) than Lucrativ (88/100). Zendesk offers users more features (23) than Lucrativ (0). There is a clear winner in this case and it is Zendesk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zendesk Vs. Lucrativ
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
Lucrativ: Lucrativ is a multichannel intelligent customer relationship management and sales acceleration and automation platform suitable for businesses of all sizes
Who is more expensive? Zendesk or Lucrativ?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk and Lucrativ.
Zendesk price starts at $49 per agent/month , On a scale between 1 to 10 Zendesk is rated 2, which is much lower than the average cost of Help Desk software. Lucrativ price starts at $50 per feature/month , When comparing Lucrativ to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Zendesk cost is around the same cost of Lucrativ.
Which software includes more/better features?
We've compared Zendesk Vs. Lucrativ based on some of the most important and required Help Desk features.
Zendesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Survey, Email Integration, Knowledge Base/FAQ, Multi-Site Support, Rules/Workflows, Scheduling, Self Service Portal, Service Level Agreements.
Lucrativ: We are still working to collect the list of features for Lucrativ.
Target customer size
Zendesk is the tool for any company, big or small, that has to deal with a certain number of customers on daily basis and needs an evolving platform to facilitate this process. and Lucrativ's target customer size include: Small businesses and start ups.
Lucrativ
starts at $50 per feature/month
Lucrativ is a cloud-based and on-premise customer relations management software that is designed to help users automate daily processes through streamlined management. Users are also able to create custom busin...
Compare PricingCompare specifications
Zendesk Specifications
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Zendesk review |
Company: | Zendesk |
Pricing: | starts at $49 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk review, Zendesk pricing, Zendesk alternatives |
Lucrativ Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Lucrativ review |
Company: | Lucrativ |
Pricing: | starts at $50 per feature/month |
Typical customers: | Small businesses and start ups |
Platforms: | Cloud |
Links: | Lucrativ review, Lucrativ pricing, Lucrativ alternatives |
Compare features
Zendesk: 23 Features
Lucrativ: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.