Compare Zendesk and Realty - Sep 2023
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Zendesk or Realty?
Realty is more expensive to implement (TCO) than Zendesk, and Zendesk is rated higher (92/100) than Realty (88/100). Zendesk offers users more features (23) than Realty (0). There is a clear winner in this case and it is Zendesk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zendesk Vs. Realty Lead Pro
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
Realty Lead Pro: Realty Lead Pro connects all your inbound lead sources, from any property portal, Facebook, your website or IDX. Realty Lead Pro can connect them all
Who is more expensive? Zendesk or Realty Lead Pro?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk and Realty Lead Pro.
Zendesk price starts at $49 per agent/month , On a scale between 1 to 10 Zendesk is rated 2, which is much lower than the average cost of Help Desk software. Realty Lead Pro price starts at $10 per license , When comparing Realty Lead Pro to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Zendesk cost is around the same cost of Realty Lead Pro.
Which software includes more/better features?
We've compared Zendesk Vs. Realty based on some of the most important and required Help Desk features.
Zendesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Survey, Email Integration, Knowledge Base/FAQ, Multi-Site Support, Rules/Workflows, Scheduling, Self Service Portal, Service Level Agreements.
Realty Lead Pro: We are still working to collect the list of features for Realty Lead Pro.
Target customer size
Zendesk is the tool for any company, big or small, that has to deal with a certain number of customers on daily basis and needs an evolving platform to facilitate this process. and Realty Lead Pro's target customer size include: SMBs.
Realty Lead Pro
starts at $10 per license
Realty lead pro is a cloud-based customer relationship management software that is designed to help real estate companies in the collection of management of leads from various leads on a singular platform.
Compare PricingCompare specifications
Zendesk Specifications
ITQlick Score: | 92/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Help Desk -> Zendesk review |
Company: | Zendesk |
Pricing: | starts at $49 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk review, Zendesk pricing, Zendesk alternatives |
Realty Lead Pro Specifications
ITQlick Score: | 88/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | CRM -> Realty Lead Pro review |
Company: | Realty Lead Pro |
Pricing: | starts at $10 per license |
Typical customers: | SMBs |
Platforms: | Cloud |
Links: | Realty Lead Pro review, Realty Lead Pro pricing, Realty Lead Pro alternatives |
Compare features
Zendesk: 23 Features
Realty Lead Pro: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.