Compare Zenoss Service Dynamics and Cherwell Service - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zenoss Service Dynamics or Cherwell Service?

Zenoss Service Dynamics is more expensive to implement (TCO) than Cherwell Service, and Cherwell Service is rated higher (77/100) than Zenoss Service Dynamics (73/100). Zenoss Service Dynamics offers users more features (3) than Cherwell Service (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zenoss, Inc. Vs.

Zenoss, Inc.: Zenoss was founded in 2005 to address the challenges of operating and assuring large-scale IT services. Having lived the pain of building scale operations using legacy management frameworks, custom-built solutions and patchworks of point products, we knew there had to be better way. As enterprises and service providers drive aggressively towards th...

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Who is more expensive? Zenoss Service Dynamics or Cherwell Service Management?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zenoss Service Dynamics and Cherwell Service Management.

Zenoss Service Dynamics price starts at $25 per license , On a scale between 1 to 10 Zenoss Service Dynamics is rated 6, which is similar to the average cost of IT Management software. Cherwell Service Management price starts at $189 per month , When comparing Cherwell Service Management to its competitors, the software is rated 6 - similar to the average IT Management software cost.

Bottom line: Zenoss Service Dynamics cost is around the same cost of Cherwell Service Management.

Which software includes more/better features?

We've compared Zenoss Service Dynamics Vs. Cherwell Service based on some of the most important and required IT Management features.

Zenoss Service Dynamics: Data Import/Export, Basic Reports, Online Customer Support.

Cherwell Service Management: We are still working to collect the list of features for Cherwell Service Management.

Target customer size

Zenoss Service Dynamics's typical customers include: Small, medium and large size businesses, and Cherwell Service Management's target customer size include: Small, medium and large size businesses.