Shlomi Lavi /
Apr 15, 2022
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Bottom Line: Which is Better - Zenoss Service Dynamics or OpenSpan Desktop Automation?
Zenoss Service Dynamics is more expensive to implement (TCO) than OpenSpan Desktop Automation, and OpenSpan Desktop Automation is rated higher (86/100) than Zenoss Service Dynamics (73/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zenoss, Inc. Vs. OpenSpan
Zenoss, Inc.: Zenoss was founded in 2005 to address the challenges of operating and assuring large-scale IT services. Having lived the pain of building scale operations using legacy management frameworks, custom-built solutions and patchworks of point products, we knew there had to be better way. As enterprises and service providers drive aggressively towards th...
OpenSpan: OpenSpan® provides Desktop Analytics and Desktop Automation software that enables Global 2000 organizations to improve user processes for greater productivity. With OpenSpan Desktop Analytics™ , these organizations collect user activity data from the desktops of front line and back-office workers to discover how users interact with their applicatio...
Who is more expensive? Zenoss Service Dynamics or OpenSpan Desktop Automation?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zenoss Service Dynamics and OpenSpan Desktop Automation.
Zenoss Service Dynamics price starts at $25 per license , On a scale between 1 to 10 Zenoss Service Dynamics is rated 6, which is similar to the average cost of IT Management software. OpenSpan Desktop Automation accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Zenoss Service Dynamics is rated 6, which is similar to the average cost of IT Management software.
Bottom line: Zenoss Service Dynamics is more expensive than OpenSpan Desktop Automation.
Which software includes more/better features?
We've compared Zenoss Service Dynamics Vs. OpenSpan Desktop Automation based on some of the most important and required IT Management features.
Zenoss Service Dynamics: Data Import/Export, Basic Reports, Online Customer Support.
OpenSpan Desktop Automation: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Zenoss Service Dynamics's typical customers include: Small, medium and large size businesses, and OpenSpan Desktop Automation's target customer size include: SMBs.