Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zervicio or Pipedrive?
Zervicio is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Zervicio (77/100). Pipedrive offers users more features (4) than Zervicio (0). There is a clear winner in this case and it is Pipedrive!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zervicio.com Vs. Pipedrive
Zervicio.com: Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from any where.
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Who is more expensive? Zervicio or Pipedrive?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zervicio and Pipedrive.
Zervicio price starts at $20 per user/month , On a scale between 1 to 10 Zervicio is rated 2, which is much lower than the average cost of Customer Service software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: Zervicio cost is around the same cost of Pipedrive.
Which software includes more/better features?
We've compared Zervicio Vs. Pipedrive based on some of the most important and required Customer Service features.
Zervicio: We are still working to collect the list of features for Zervicio.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Zervicio's typical customers include: SMBs, Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.