Compare Zervicio and Pipeline Pilot - Mar 2022

Shlomi LaviShlomi Lavi / Mar 31, 2022

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Bottom Line: Which is Better - Zervicio or Pipeline Pilot?

Pipeline Pilot is more expensive to implement (TCO) than Zervicio, and Pipeline Pilot is rated higher (87/100) than Zervicio (77/100). Pipeline Pilot offers users more features (3) than Zervicio (0).

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zervicio.com Vs. Accelrys

Zervicio.com: Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from any where.

Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.

Who is more expensive? Zervicio or Pipeline Pilot?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zervicio and Pipeline Pilot.

Zervicio price starts at $20 per user/month , On a scale between 1 to 10 Zervicio is rated 2, which is much lower than the average cost of Customer Service software. Pipeline Pilot accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Zervicio is rated 2, which is much lower than the average cost of Customer Service software.

Bottom line: Pipeline Pilot is more expensive than Zervicio.

Which software includes more/better features?

We've compared Zervicio Vs. Pipeline Pilot based on some of the most important and required Customer Service features.

Zervicio: We are still working to collect the list of features for Zervicio.

Pipeline Pilot: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Zervicio's typical customers include: SMBs, and Pipeline Pilot's target customer size include: Small business, Medium business, Private use.



Zervicio

ITQlick rating
(2.8/5)

starts at $20 per user/month

Zervicio is an award-winning cloud-based CRM software, it is designed to support small and medium size business. Zervicio received a rating of 2.5 from ITQlick team. The software cost is considered affordable ...

Categories: Banking CRM, Casino CRM, Healthcare CRM, Insurance CRM.

Pipeline Pilot

ITQlick rating
(4.3/5)

Pipeline Pilot is a cloud-based data analytics and simulation software that is specifically designed for scientists and scientific research. The software is used to automate the processes of analyzing and repor...

Categories: Chemical.

Compare specifications

Compare features

Zervicio: 0 Features

We are working to collect the list of features

Pipeline Pilot: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zervicio
ITQlick rating
2.8/5
Score
77/100
Pricing
3/10
License pricing
$20 per user/month
Functionality
5
Compare
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Cisco We...
ITQlick rating
3.1/5
Score
85/100
Pricing
6.6/10
License pricing
$13.50 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.