Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zervicio or Zoho CRM?
Zervicio is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Zervicio (77/100). Zoho CRM offers users more features (16) than Zervicio (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zervicio.com Vs. Zoho
Zervicio.com: Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from any where.
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Zervicio or Zoho CRM?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zervicio and Zoho CRM.
Zervicio price starts at $20 per user/month , On a scale between 1 to 10 Zervicio is rated 2, which is much lower than the average cost of Customer Service software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: Zervicio cost is around the same cost of Zoho CRM.
Which software includes more/better features?
We've compared Zervicio Vs. Zoho CRM based on some of the most important and required Customer Service features.
Zervicio: We are still working to collect the list of features for Zervicio.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
Zervicio's typical customers include: SMBs, Zoho CRM is focused on startup to medium firms in different markets.